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Testimonials - Livre d'or

Last updated: Sept  9 2010
 Home > Our  Tour >Testimonial >

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----- Original Message -----
From: Maris O'Rourke
Cc: Jwaite@worldbankorg ; 'John Malmborg' ; Tvu@worldbankorg
Sent: Wednesday, December 24, 2008 2:17 AM
Subject: RE: Ref5265: Douce Mekong 7 Days/6 Night

Dear Trang,

Just to let you know that we had a wonderful holiday in Cambodia and Vietnam - everything worked perfectly - and we have been recommending you to everyone we know!

Kind regards
Maris O'Rourke


From: Tracy Sivil
Sent: Wednesday, November 26, 2008 3:05 AM
Subject: RE: Ref6224: Mekong Delta biking
Ref 6224

Hi Giang

I just wanted to thank you for arranging a fantastic trip through the Mekong Delta for us.  Lam and the driver were fantastic and very knowledgeable.  We had a wonderful time.

We hope to see you again soon!!!  I have fallen in love with Vietnam.

Best wishes


----- Original Message -----
From: Hogan, Ann
Sent: Sunday, November 09, 2008 8:47 AM
Subject: Hanoi, Sapa and Halong Bay Tour

Hi Ms Trang,

We just wanted to thank you for organizing our trip in Hanoi, the Sapa Trip and the Halong Bay Cruise.  We enjoyed them very much! In each case, we found the drivers excellent.

Ha was very accommodating.  She gave us an excellent overview of Hanoi and was very knowledgble about Vietnam's history which we appreciated.  Huang (SaPa tour) was very enthusiastic and pleasant.  Unfortunately, we found her english to be very difficult to understand but she did try hard. The  Halong Bay cruise was great.

Again, thanks. 

----- Original Message -----
From: Linda & Neville Berkahn
Sent: Tuesday, October 21, 2008 12:56 AM
Subject: 6 day Mekong/Phu Quoc Tour

Re #5587 Mekong & Phu Quoc 6 day Tour

Dear Ms Giang

We would like to thank you for a great tour that we had on the Mekong and at Phu Quoc, we enjoyed it very much.

We arrived home to find the emails you sent for our pickup from the Duxton hotel ,and the E ticket for our flight from Phu Quoc to Saigon.
While we were away we were not able to get into our emails at home.  Thank you for faxing the details to us at our hotels.

I would recommend this tour to others.


Neville & Lynda Berkahn

New Zealand

----- Original Message -----
From: Mr Uwe Urban
Sent: Tuesday, September 30, 2008 1:09 AM
Subject: Re: Thank you
Ref 5741

Dear Giang,

Thank you for your mail.
I would like to thank you very much for organising the trip so well.
Everything went very well, most of the guides we could even understand and there were no
problems whatsoever. You did an excellent job organising it !!!!!!!!!!!!!!!!!
Also a big thank you for going out to dinner with us. You were both very charming and we enjoyed
being with you very much.
Take good care and perhaps we shall hear from each other again in the future.
Best wishes,
Uwe and Rolf

----- Original Message -----
From: Rolf Ellmers
Sent: Tuesday, September 30, 2008 3:36 PM

Dear Ms. Giang, Dear Ms. Hai Yen,

I returned safely from my trip to Vietnam and Cambodia which you arranged so superbly. It was very nice meeting the 2 of you and I hope to see you one day again.

Best regards,
Rolf J. Ellmers

From: Dat Le
Cc: Dzung-DiscoveryIndochina
Sent: Monday, September 29, 2008 11:06 PM
Subject: Re: Ref 6181: Hotel & Flight Ticket Confirmation

Thân Gưỉ Cô Trang,

Toi thành thật cảm ơn Cô Trang, Anh Dzung và tất cả staff của
Discovery Indochina đă đáp ứng  rất nhanh chóng, hữu hiệu  và thân mật
yêu cầu của tôi v/v book hotel và vé máy bay.
Lần nào book dịch vụ qua hăng của Discovery Indochina, tôi đều phấn khởi, thỏa mạn. Cho nên  tôi laị tiếp tục liên hệ với Anh Dzung lần này nữa đấy.
 Tôi chúc Anh Dzung và tất cả staff members luôn vui vẻ, mạnh khỏe, hạnh phúc đẻ phục vụ  ngành du lịch nước nhà ngày một vẻ vang,  phồn thịnh hơn.
  Bac Dat
( Le Tien Dat, USA )

----- Original Message -----
From: Catherine Moscato
To: phuonglien@discoveryindochina.com
Sent: Tuesday, August 12, 2008 7:24 PM
Subject: re Vietnam trip for Moscato's family

Dear Mrs Phuong Lien,
I really enjoyed Vietnam , its inhabitants, its culinary traditions and its handicrafts. You are very talented indeed and I hope that you will keep up this handicraft making as I believe that tourists are  after good quality wares and very much saturated by the Chinese poor quality goods flooding the markets in general.

Please make a note of the following: Cinnamon hotel in Hanoi is a fabulous little place, very  well located , extremely friendly staff always pleasing to help.
Sapa was the highlight of my stay in Vietnam, in spite of the weather. I wished we had an extra day. Encourage tourists to have a homestay which builds bridges between the natives and the tourists and help us understand your culture. The Victoria Express train and its hotel I thought were good value , even though it's more expensive that other trains. In spite of the long walk, Co Cly markets were sensational and still authentic. I must telll you that I spent some time in the hills of Thailand , north of Chang Mai, some 25 year ago, in some ways very similar to the North West of Vietnam. 

Tuan , our guide in Hanoi , Sapa and Halong Bay was extremely good, very knowledgeable, very good command of the  French language ,  very caring and good organiser,to be highly recommended.  He could have come with us all the way. On the other hand, given the differences and the subtle animosity between the North and the South, may be it's better to have two different guides.

I could have stayed in Hoian a little longer, very charming and relaxing city and again a lot of handicrafts. Enjoyed Hue and its historical past. I wish you had suggested a detour to the Ba Ha national park.
I am glad I insisted on visiting Dalat and its minority, again very different from Sapa and worth the detour.

The Mekong Delta was absolutely fascinating and I wish you had suggested a homestay at the house we stayed for lunch , the Tuan Kiet traditional wooden house. It would have been much better that the Can Tho hotel. We may have had the time to cycle within the vicinity of this old house.

I thought that the choice of the restaurants in Hanoi and Sapa was good, a very good cross selection except for the one Mr Moscato mentioned.( restaurant d'application )
Very impressed by the Cha ca la Vong, Hightway 4, Wild Rice, (good although  a little too modern cuisine for me, ) Apsara in Danang.  Incidentally as Vietnam is a very popular destination from Australia.
Sorry for not having written to you any earlier but I caught up with my daughter in the vicinity of Brisbane
Cheers for now.
Catherine moscato

From: <katew1optusnet.com>

Sent: Tuesday, July 29, 2008 8:26 AM
Subject: Re: Re: Re: Re: Whitelaw Bookings

Dear Dzung,

Thank you so much for all your help with our bookings during our recent holiday in Vietnam.  We had an absolutely fabulous time and really appreciate all your assistance. 
cycling trip in the Mekong was absolutely outstanding - the driver of the support vehicle Huynh Phuong Truong was exceptional, very caring and considerate, as well as being a safe and careful driver and the tour guide Lam  was excellent.  They had a great knowledge of the area, were able to give us the history and information on day to day practices as well as taking us to various points of interest to see products such as coconut jelly etc being made.  The driver and guide worked so well together and provided us with the most wonderful trip - we have no hesitation in highly recommending them as an excellent combination and great ambassadors for your business.  Even though I was very unsure of my ability to ride a bicycle, the whole trip for all of us was so much fun and the pathways and tracks chosen were brilliant,
giving us a real insight into daily life and the beautiful scenery. The boat trip, ferry crossings, driving, cycling 
 - all excellent and all very well thought out and planned - we saw so much and had the most fabulous experience.

We look forward to being able to contact you again in the future with further travelling plans in Vietnam Laos and Cambodia. 
And I promise we will be more organized in the future and plan exactly what we want to do all at once so there wont be so much confusion!!
Thank you again for a most wonderful holiday experience.

Kind regards
Julie, Stewart and Kate Whitelaw and Leanne Irvine

----- Original Message -----
From: <katew1optusnet.com.au>
Sent: Friday, July 11, 2008 6:25 PM
Subject: Re: Re: Re: WHITELAW - Halong Bay

 Thank you so much Dzung, we had a brilliant time in Halong Bay -
The Victory Junk is absolutely first class - we can highly recommend it. 
 We are having a great time in Vietnam and appreciate all your help with our bookings.

Julie and Stewart Whitelaw

----- Original Message -----
From: lavinia rice
Sent: Tuesday, July 08, 2008 4:00 PM
Subject: RE: 5570- Douce Mekong cruise 3 days/2 nights

Dear Huyen,

We have just arrived back from the Mekong cruise and I had to email. WE had a fantastic time the crew were great, Lam our guide very accommodating and the chef was amazing; we got to try such a variety of food. I will always recommend your company to anyone looking to go to the Mekong.

Kindest regards for all your help,
Lavinia Dallas

----- Original Message -----
From: Dr. Luyten
Cc: dzung
Sent: Tuesday, April 22, 2008 2:34 AM
Subject: tour 4667 , mail of thanks

Dear Ms Huyen ,

Finally home , we sincerely want to thank you and Discovery Indochina for the perfect organisation of our private voyage North Vietnam - Angkor Cambodia.
Especially Ms  Lieu , our French speaking guide ,  for her personal attention and excellent service to us . She succeeded to transmit to us her love of her country and became a friend.
Also the driver in Angkor , Mr Phantip was excellent.

We are planning a new voyage early next year , probably Vietnam - Laos , and hope again to consult you.

Dr Luyten Denis - De Hauwere Christiane

----- Original Message -----
From: Else
Sent: Monday, April 21, 2008 6:59 PM
Subject: Central Highlands

Dear Dzung,
Back from a very interesting trip to Vietnam, we really enjoyed it very much although we could not go deeper into the area due to the missing ‘special permits’. But never mind, I have a good impression of this area.
There were not so many textiles available, but we have found a few very interesting ones. Christina had to prepare a presentation, so I let her do the buying of the old ones, and I bought a few new ones,
just to stimulate the weaving.
Thanks very much for getting all this organized in such a very short time, but it was really worth it. We gave the ‘home-stays’ a miss, as we both preferred to have some comfort during the nights,  an air conned room, and a toilet nearby. We are getting older Dzung!
QUESTION: As you know I’m very interested to see those shamans, either male or female. I know around Sapa,
Yen Bai Province, Lau Chau Province and probably in more area’s. Please, in case you know of something interesting let me know,
I will come with a few friends just like I did with the ‘Dance of the Holy Mothers’ in Phu Giay.
Hope you will find something!!!
Thanks again and of course the Tai People are always on my list to explore more,
Textiles Society

----- Original Message -----
From: di betts
Sent: Monday, April 07, 2008 8:33 AM
Subject: RE: ref: 4899

Dear Dzung,
We would like to thank you so very much for organising our tour.
We loved every single bit of it, and everything went so smoothly.
We loved our hotels - although Raffles in PhomPenh would have been lovely!!!!
We would love to come back and do the North of Vietnam - Hanoi to Sapa and down to Luang Pabang in Laos.  So if you have any ideas on that we would be interested. Apparently there is a train from Hong Kong to
Hanoi - do you know anything about that.? Also there may be a bike ride somewhere along the way.
Last October we rode bikes from Hanoi to Saigon - along the HCM trail. which was fantastic, so we have done
all the popular Vietnam destinations. 
Thank you once again for all the work you did putting our trip together. We appreciate it.

Kindest Regards, 
Diana Betts

----- Original Message -----
To: Discovery Indochina,Thoan Mrs
Sent: Saturday, March 22, 2008 1:07 PM
Subject: Ref 4397: Feedback

Dear Ms Thi,

We just got back to Toronto from Vietnam and Cambodia. We are very leased with the services arranged for us. The Hotels, Zephyr in Hanoi, Duxton in Saigon and Prince D'Angkor in Siem Reap were good quality 4 star accommodations. They were centrally located in the Downtown area and within easy walking distance to many interesting places. The Breakfast in the Hotels were very good and the Lunch and Dinners arranged in local restaurants were also excellent.
Our trip to Halong Bay was awesome and the Lunch on the junk boat was excellent.

Your English speaking guides and drivers were punctual, courteous, informative and went out of their way to make our stay in each place very pleasant.
Overall your Company did an excellent job and we would certainly recommend your Company to our friends.
Thank you for arranging a wonderful trip for us.

Sam and Betty Iser

From: Peter Patmore
Sent: Friday, March 21, 2008 9:45 AM
Subject: RE: 3836

Dear Pham Thi (Ms),

My wife and I have now returned to Australia. We were pleased to meet you in person, if only for a brief exchange, on our last day in Ha noi. We would like to thank you and Discovery Indochina most sincerely for arranging our private tour of Vietnam and in particular, our visit to the Long Tan Cross. A first for you. All aspects of the tour worked perfectly, our accommodation was of a very high standard and each of our guides added much to our overall knowledge of Vietnam and were excellent company. As a suggestion, perhaps the use of the cable car during the visit to the Perfume Pagoda, for more senior persons such as us, could be offered as an optional extra. A number of our friends have already contacted us regarding our tour. I will give them your contact details.

With best wishes,

Peter and Barbara Patmore
Hobart, Australia

Date: Mon, 10 Mar 2008 11:01:07 -0600 [03/10/2008 12:01:07 PM CDT]
From: Ken and Pat Ritchie <kpritchcanmorealberta.com>
Subject: Re: Thank you for traveling with Discovery Indochina
Headers: Show All Headers

Dear Thi,

Yes, we arrived home safely and had a wonderful time in Indochina and also in Bali, where  we were  for our last week of the holiday.  As you can see from the message below, some  of the script is hard to read.  I think that I can understand the context of the message, but am missing some of the key words.

I am in the process of looking at  our pictures and I do have many group pictures that I  would be happy to forward as soon as I have a chance to do so.  I would also like to respond to the request about strengths of the trip and also suggestions for future trips,  but  here there are just a couple, as the trip was everything we had hoped it to be.

We did enjoy meeting you in Hanoi as it is so nice to see the person  who was an integral part of our life for the year proceeding our dream holiday. Thank you for reimbursing
Wendy, also.

I will be back in contact with you as soon as I can.


Pat Ritchie

 Date: Mon, 10 Mar 2008 20:12:13 -0600
 From: Gail Kazimer
 Subject: Re: Thank you for traveling with Discovery Indochina

You did a wonderful job of organizing and providing the best of 
services throughout our trip.  We would certainly recommend your 
organization to any of our friends that may be coming your way.  

Thanks again for a top quality tour.
Bill & Gail Kazimer

Thank you. Date: Fri, 07 Mar 2008 21:07:04 -0700
    From: wendy century21canmore.
 Subject: Re: Thank you for traveling with Discovery Indochina

WE had a  wonderful time with your company and you did an excellent job.  I am busy for the next couple of days but will comment on a few minor things when I return from an award ceremony as I sell realestate in Canmore.  thank you once again for a great holiday
without any problems just may long days and lots of great experiences. 
Yours sincerely
Wendy Batycki


----- Original Message -----
From: Helga Hartmann
Sent: Wednesday, February 20, 2008 5:51 PM
Subject: Re: 4167 VNCA-16 H B T F - Group

Dear Dzung:

Having returned home I must tell you;  WE HAD  A WONDERFUL TIME IN VIETNAM  AND CAMBODIA!! 
The trip was perfectly organized , the hotels all very comfortable and your people were very friendly.
and helpful.  It  was a great  experience!

Best regards,

Helga Hartmann


Sent: Wednesday, February 13, 2008 8:29 PM
Subject: RE: 4444- Viet Nam- Laos- Cambodia tour

Dear Ms Huyen,

My wife and I have just returned to our home in London after our wonderful 28 day holiday in Vietnam, Laos and Cambodia and would like to immediately express our sincere thanks to Discovery Indochina, and especially to you personally, for the excellent planning and  execution of all of all of the arrangements that you made on our behalf.  I am delighted to inform you that everything worked like clockwork: our 7 flights, 2 overnight train journeys, Halong Bay cruise, many hotel reservations, and daily excursions and/or transfers.
This is so impressive that I am very pleased to offer myself as a reference to any potential future customers of Discovery Indochina. I will also not hesitate to recommend you to anyone that I know or meet that expresses an interest in visiting Indochina. Furthermore, we will, of course, contact you again if and when we decide to return.

With all best wishes and warmest regards
Janine and Tony Warton

P.S. I am truly sorry that our extremely busy schedule prevented me from meeting you in Hanoi.

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