We are proud of what we have: professional, responsible staff, a passion for what we do and a desire for our customers to see our true values. Moreover, we love the beautiful country we were born in, and we want to bring the authentic & unique experiences to travellers. We can make sure that the quality of all of our services will meet your standards.
We also take pride in custom-made itineraries and are able to come up with interesting programs for family and friend groups, schools, and associations. In the rare event that you don’t find a tour that suits your interests- or if you would like to follow your own itinerary- please do not hesitate to fill our customized trip form and forward it to us at [email protected]. We will work together with you to and tailor the trip to what you’re looking for.
Our commitments
Quality Products: We seek to provide the most comprehensive, high-quality tour products in Vietnam, Cambodia, Laos, Thailand, and Myanmar. Our trips are first and foremost fun, educational and engaging. Our tour products range widely, from easy touring to more physically challenging routes, as well as more niche tours for particular interests, like our foodie tours.
Best prices guaranteed: We have been working for many years to establish good relationships with local transport operators, boat agents, and hotel suppliers. Discovery Indochina is in a position to offer you great prices for our travel products, with the best contracts & rates to offer you. Our tours make for not only great experiences, but also great value for your money!
Most importantly, the price you see is the price you pay with Discovery Indochina. Once you confirm your tours and make a deposit, no additional service fees and extra costs will be required of you. We will only process extra services after full client consent.
Responsible travel: Not only are we committed to great quality and value, we are also highly committed to environment-friendly operations. Our style of travel is “environmentally, culturally and socially responsible – we call this ‘Responsible Travel’. It involves working closely with local people and, where possible, training local people as trip guides and/or our own travel staff on protecting the environment. It is part of our mission to conserve the areas we visit, to respect local cultures, and to minimize the impact to the environment, and to benefit the communities we visit along the way by supporting local economies.
We are credible and well-recognized: Discovery Indochina is a fully licensed international travel company, granted by Vietnam National Administration of Tourism. This license is a certification of Discovery Indochina bond at an approved bank to guarantee financial security in respect of customers’ advanced payments as well as the quality of travel services.
Rapid service and responses: We are always here to support you 24/7 – ready to listen and answer whenever you need. You can call us at our hotline, or send us an email and our travel consultants will be happy to help you out within 24 hours.
Local knowledge, international service: We are proud to have travel professionals on their team. Well selected and trained, our tour guides are open-minded, qualified and enthusiastic young professionals who can accommodate your travel needs and provide you with hands-on knowledge of local history and culture. We have dedicated, multilingual travel consultants on our customer service team, trained to provide personal and efficient service to all our customers.
Best customer care: We attribute our success to listening to our clients’ needs and understanding their goals and requirements. We then leverage our knowledge, technology and purchasing power to drive value across any corporate travel or business program. Our goal is to create symbiotic relationships with our clients, achieved through a blend of competitive pricing, high-quality service and an innovative, proactive approach to program management. We work with our clients every step of the way to provide options and advice in an open and friendly manner.
Our service is personalized, customized at its best: We provide longer travel packages as well as the tailor-made tour as per client requests, so do not hesitate to inform us of your preferences: our travel consultant will match it according to your expectation.
We are also very specific with regards to the hotel properties we partner with, ensuring that each one fulfills our passenger’s expectations. From budget to deluxe, we seek to partner with properties that offer good location, great service and many extra amenities. The relationships we have forged with partner airlines, hotels, car rentals, local sightseeing and activity suppliers, allow us to provide a variety of vacation choices priced to accommodate all travellers and budgets.
Safe & Secure Payment: Paying thousands of dollars to a travel company you’ve never heard of before is surely a hard decision to make. We care each and every chance our valued clients offer us to build our brand and reputation. We won’t charge you a single penny until you are 100% sure your money is safe with us and request us to do so.
You may choose to pay with an online credit card payment, West Union or via bank transfer.
We connect with Payment Gateway (which represents MasterCard in Vietnam) to accept online payment with Visa, Mastercard, American Express, JCB, and Diners Club. The payment will be processed through SSL protocol with international card security standard making the booking experience and payment online hassle free.
We hope that you will find the travel service you are looking for. If you still are not convinced by our company commitments- or if you have any questions, comments or suggestion, kindly drop us a line! We are here to help!
(Discovery Indochina Co, Ltd., International Travel & Tour Operator
License # 01-109/20 09/TCDL -GVLHQT by Vietnam National Administration of Tourism )